1.Fridge emptied and clean
2. Kitchen clean
3. Equipment is cleaned - An inventory of the equipment necessary
for you to enjoy your
holiday will be furnished and checked with you at the start and
end of the hire period. You are
required to sign for these before and after your rental.
ANIMALS AND PETS
Detour Campervans does not permit domestic pets or animals into
their campervans. Guide dogs shall normally be accepted. Violation
shall incur €100 extra cleaning cost
SMOKING
No, Smoking is strictly prohibited by law in the Ireland in hire
vehicles.
FREQUENTLY ASKED QUESTIONS
Q. How old do I need to be to drive a Detour Campervans?
A. You need to be 21* or older to hire the explorer campervan.
The age limit to rent the Voyager & Venture campervans is
25.
* A loading for drivers aged between 21-24 will be added to the
hire.
Q. Do I need a special drivers licence to drive a campervan in
Ireland?
A. Once you have a drivers licence that is valid to drive a car
then you can drive one of our campervans.Any non Irish or Uk driving
licences are subject to a €10 per day charge.Our campervans
are very similar to a car to drive which makes it easier to naviaget
around some of Irelands more winding roads.
Q. How do I collect my vehicle?
A. Pickup can be arranged from our depot or a pick up/drop off
service is available for people flying into Ireland, also pickup
from city centre accommodation can be arranged.
Q. Can I park and sleep in the campervan wherever I want, or do
I have to stay in a campground?
A. It is not always necessary to go to a camp ground. It is acceptable
to stop in a suitable location as long as there are no signs saying "No
Parking/Overnight Camping". Use common sense and courtesy.
Please remember to take any rubbish for proper disposal later.
Q. Can I reduce my insurance excess?
A. Yes. You can reduce the insurance excess by 50% for any damage
caused in a collision to either the campervan or third party
property. See website for current costs.This does not cover the
cost of damage to windscreens, tyres or wing mirrors. You can
purchase our “Sensible” package.
Q. Are the campervans automatic or manual?
A. All Detour Campervans have a 6 speed manual transmission.
Q. How long will my batteries last?
A. All our campervans have a leisure battery installed which is
independent of the engine battery and this battery charges whilst
driving or if plugged into mains power. Using the house battery
will not run the engine battery flat. The house battery will
last up to 3 days from full without charging.
Q. What living and cooking equipment is included with the vehicles?
A. All Detour Campervans are fully equipped with cutlery, dinnerware,
pots and pans, gas kettle and much more.
Q. What deposit do I pay on collection of the campervan?
A. Detour Campervans combine the Insurance Excess, Security Deposit
into one deposit payment.A refundable deposit of €750 is
payable for the rental of a Detour Campervan.The Deposit is payable
by credit card only on collection.The amount will be debited
from the card and is returnable within 7 working days on the
following conditions:
Campervan returned to the agreed location, on the agreed date
and time
Campervan returned with interior clean, waste tank emptied and the fuel tank
full.
All items are returned at end of hire in clean and full working order as per
the 'Departure Check list'.
A cleaning fee of €100 will be charged if the vehicle is not returned
with the interior in a clean condition.
Q. How do I get collected from the airport?
A. We offer airport transfers to people who are flying into Dublin
Airport. If you book an airport transfer with us, one of our
customer service team will arrange the details of this with you
prior to your arrival.
Q. What are Detour campervans office opening hours?
A. Our office opening hours are 9am to 9pm 7 days a week, outside
of office hours just drop us a mail and we will get back to you
as soon as we can.
Q. What are Detour campervans depot opening hours?
A. The depot is open 7 days a week for rentals during high season
Collection and return of the campervan is strictly between 10am
- 5 pm 7 days a week.
Q. What happens if I return the campervan late?
A. The latest time to return the campervan is 5pm. The charge for
late returns is one day's rental.
Q. Can I collect my campervan outside of depot opening hours?
A. Early and Late collection of the campervan can be arranged prior
to arrival. Early collections are from 7.30 -10.00. Late collections
are from 16.00-19.30.
Q. How long does it take for the check in and check out process?
A. Allow 40 minutes for the check in and demonstration of camper
van at our depot.
Allow 40 minutes for us to check the campervan once you have returned
it to our depot.
Q. How will I know how to use the campervan?
A. Don't worry, lots of our campervan hire customers are first
timers! Regardless of your campervan or motorhome knowledge,
we complete a comprehensive check in and safety demonstration
of all features of the campervan. We will show you how to use
the camping gas, heating, electricity and of course how to empty
the toilet!
Q. Are Motorway tolls included?
A. If you decide to take the Motorway to the destination be advised
as some of the Motorways in Ireland have tolls on them.
Obviously what we would recommend is to take the more scenic route
but if you have to be somewhere then the Motorway will get you
there quicker.
The M50
which is the orbital road around the greater Dublin area is a
barrier free toll road with the toll between the M3 & M4
exits.
There is tolls located on the following roads, remember that a
campervan will only be charges at a car rate at these tolls.
